This Privacy Policy explains how we use and process your personal data (your “Information”):
When you are a user of our application (see our “Policy applicable to all Users”).
This Privacy Policy informs you about the cookies we use on the Application and their purposes (see our “Cookie Policy”).
This Privacy Policy came into effect on [01/01/2025].
We may change this Privacy Policy at any time if we modify the way we handle your Information. We will inform you by the most appropriate means based on our relationship with you (sending an email, displaying a notification on our Application).
A. BASIC INFORMATION
1. Definitions
When we use capitalized terms in this Policy, we refer to the definitions below:
Application: refers to the “SeeU” application that we publish and on which you can benefit from our services.
Account: refers to the personal account of a User on the Application allowing them to access and use the services and features.
SEEU or “we”: refers to our company as identified in the “Who are we?” section.
Information: refers to personal data concerning you, whether that information identifies you directly or indirectly.
Privacy Policy: refers to this document in its entirety.
Policy: refers to one of the policies applicable to a specific category of individuals in our Privacy Policy.
User: refers to you as soon as you have an Account on the Application.
2. Who are we?
We are Seeu LLC, a single-member limited liability company (LLC) with its registered office at 8 the green ste a dover de 19901 United States., registered with the number 98-1833102 (hereinafter “SEEU”).
3. How can you contact us?
For any questions regarding the protection of your personal data, you can contact us via one of the following means:
By email: hello@seeuapp.io
By mail: Seeu LLC, 8 the green ste a dover de 19901 United States.
By contact form: [https://seeuapp.fr/contact]
B. POLICY APPLICABLE TO ALL USERS
This Policy explains the processing we carry out with your Information when you are a User of the Application.
1. What information do we collect about you?
When you are a User, we may use different categories of Information concerning you, which you may provide to us yourself or which we may collect indirectly.
Categories of Information Collected | Information Collected |
Identity | Name, surname, title, postal code, email address, date of birth, customer code that we assign to you internally. |
Account | Username, password, and email associated with the account. |
Tracking of your relationship with us | Requests for documentation, trials, information about our services, correspondence with you, exchanges between you and our customer service, your feedback on our services, your complaints, your requests for technical support. |
Connection data | IP address of connection, visited page, and referring page, dates and times of connection, etc. |
Usage metadata | These metadata concern the actions performed on our Application, such as the features you use the most, your interactions with us, etc. |
Geolocation | Location data obtained through the geolocation device of your smartphone (your GPS position). |
Device configuration information | The operating system of your smartphone, the smartphone model, screen resolution. |
2. Why do we use your Information and for how long?
We use your Information for various reasons:
We may need it to deliver the Products you order (Execution of a contract);
We may need it to comply with a legal obligation (Compliance with the law);
We may have a legitimate interest in processing your Information (Legitimate Interest);
We do so because you have given us your consent (Consent).
Below, you will find the reasons why we process your Information (the purposes of our processing) and the retention periods of your Information:
Purpose | Legal Basis | Retention Period |
Management of the Application and provision of associated services (registration of Users, management of accounts, management of complaints and support requests) | Execution of a contract | Throughout the contractual relationship |
User geolocation to allow them to view nearby Partners on the Application | Execution of a contract | As long as you are using the Application when connected |
Management of our legal, accounting, and tax obligations in the context of our contractual relationship | Compliance with the law | Archived form during the legal retention period (e.g., up to 10 years for our accounting obligations) |
Management of complaints and disputes | Legitimate interest of Seeu LLC to establish the proof of a right or the proper execution of its contractual obligations | Throughout the applicable prescription period of our commercial relationship (e.g., up to 5 years for civil prescription) |
Retention of connection data | Legal obligation | 12 months |
Security of the Application (prevention and detection of cyberattacks) | Legitimate interest of Seeu LLC to detect malicious behavior to preserve the security of its site, as well as the availability, integrity, and confidentiality of the data it contains (including personal data) | 6 months |
User account management | Execution of a contract | Throughout the contractual relationship |
List of Users excluded from the Application | Legitimate interest of Seeu LLC to ensure that excluded Users cannot re-register for a certain period | 3 years from the exclusion decision |
Anonymized statistics of User activity on the Application | Legitimate interest of Seeu LLC to study statistics related to the use of the Application | Last 3 years |
Conducting satisfaction surveys or requesting feedback | Legitimate interest of Seeu LLC to conduct satisfaction surveys to collect User impressions | 5 years |
Sending our newsletters, white papers | Consent | 3 years from our last contact with you or until the withdrawal of your consent |
Prospecting related to products or services similar to those already provided by Seeu LLC | Legitimate interest of Seeu LLC | Up to 3 years from our last contact with you. You have the right to object to receiving our commercial prospecting. |
Prospecting by email or SMS for products or services distinct from those already provided by Seeu LLC | Consent | 3 years from our last contact with you or until the withdrawal of your consent |
Telephone prospecting for distinct services | Legitimate interest of Seeu LLC to address its commercial offers to Users likely to be interested | 3 years from our first prospecting or our last exchange with you. You can object to our telephone prospecting operations. |
Management of an opposition list | Legitimate interest of Seeu LLC to no longer send prospecting to Users who have objected | 3 years from the exercise of your right to object |
Management of GDPR requests | Legal obligation | 5 years from the request for the exercise of the right |
When “Consent” is indicated in the “legal basis” column of the table, this means that we can process for the concerned purpose only if you consent to it, particularly by checking a box inviting you to do so on the Application, and that you can withdraw your consent at any time by contacting us.
D. INFORMATION COMMON TO ALL OUR POLICIES
1. To whom do we communicate your Information?
To our teams: Your Information may be communicated to all our teams who need it to carry out their missions within the framework of the commercial management of our Application. Example: our commercial team for contracting with you, our support/service team for processing your questions or complaints, etc.
To our subcontractors: We use different technical providers for various reasons:
Subcontractor | Reason for Subcontracting |
GooglePlay – AppleStore – AppCenter | Hosting of the Application |
Firebase | Data storage |
Sendinblue | Management of mailing and marketing campaigns |
Hubspot | Customer relationship management |
Firebase – GooglePlay – AppleStore | Analysis of Application traffic statistics |
Stripe | Payment management |
To administrative or judicial authorities: We may need to communicate some of your information to administrative or judicial authorities when we receive a judicial requisition.
To our partner merchants: We may communicate your email address to our partner merchants so that they can inform you exclusively of their offers by email. We only transmit your data if you have expressly consented to it, by checking a dedicated box on the Application. You can object to this transmission at any time by contacting us at the contact details provided in this Privacy Policy. We provide you with the list of partner merchants at the following link: https://seeuapp.io
2. Where do we store your Information?
We ensure that your data is hosted as often as possible within the European Union. However, some of your Information may be hosted outside the European Union. When this is the case, we ensure in advance that they take adequate safeguards in accordance with the General Data Protection Regulation (GDPR).
Below, you will find the list of data transfers outside the European Union that may be carried out and the adequate safeguards we take:
Recipient involved in the transfer outside the EU | Adequate safeguards | Countries concerned by the transfer |
Hubspot | European Commission Standard Contractual Clauses | United States and other third countries |
Stripe | European Commission Standard Contractual Clauses | United States |
Firebase | European Commission Standard Contractual Clauses | United States and other third countries |
Google | European Commission Standard Contractual Clauses | United States and other third countries |
Apple | European Commission Standard Contractual Clauses | United States and other third countries |
3. What are your rights?
The regulation relating to the protection of personal data grants you several rights:
Rights | Description |
Right of access | You can request access to all the Information we hold about you. |
Right of rectification | You can request us to correct your Information if it is inaccurate. |
Right of opposition | You can request us to stop using your Information when we do so for legitimate interest reasons. You can also request us to stop receiving commercial prospecting. |
Right to withdraw your consent | When one of our processes relies on your prior consent, you can withdraw your consent at any time. We will then stop using your Information for that process. |
Right to erasure | You can request us to delete your Information and to stop using it. |
Right to restriction | You can request us to temporarily stop using your Information while requiring us to temporarily retain it. |
Right to portability | You can request us to provide you with an export of your Information in a reusable format and, where possible, ask us to transmit it to another organization that can reuse it. |
Right not to be subject to automated individual decision-making | You have the right not to be subject to a decision based solely on automated processing producing legal effects concerning you or significantly affecting you. |
Right to define guidelines concerning your data in the event of death | You have the right to define, update, or revoke guidelines relating to the retention, erasure, or communication of your Information after your death. |
Right to lodge a complaint | You can lodge a complaint with the authority responsible for protecting personal data (in France, the CNIL, www.cnil.fr) if you believe your rights have not been respected. |
4. How to exercise my rights?
To exercise your rights, contact us at the contact details listed in the “How can you contact us?” section.
We will do our best to respond to you within one month.
The rights you can exercise are defined by the GDPR and depend on the legal basis of our processing. It may happen that a request to exercise rights cannot be processed because the invoked right cannot be exercised. If this is the case, we will inform you.
We may also ask you for proof of identity to ensure that it is indeed you who is exercising your rights when we have no other means of verifying this. You should only send us proof of identity if we ask for it.
Please also note that we can only respond to requests to exercise rights that concern the processing of personal data that we carry out and that are identified in this Privacy Policy.
